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FAQ
Call Us Today - (502) 403-7308
Frequently Asked Questions
Common questions regarding our NEMT services and company policies.
General
How do I schedule a ride?
Complete our online ride request form or call us directly at 502-403-7308.
Do you provide wheelchair transportation?
Yes. We provide wheelchair-accessible transportation.
Do you provide transportation for non-medical trips?
Yes. We provide transportation for shopping trips, airport transportation, family visits, social events, and other personal transportation needs.
Can I schedule a round-trip ride?
Yes. Round-trip transportation is available.
Does round-trip service include waiting?
No. Drivers are not required to remain on-site unless waiting service has been requested and confirmed in advance.
Do you transport passengers outside Louisville?
Yes. Long-distance transportation may be available based on scheduling and availability.
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