Question 1

How do I schedule a ride?

Accepted Answer

Complete our online ride request form or call us directly at 502-403-7308.

Question 2

Do you provide wheelchair transportation?

Accepted Answer

Yes. We provide wheelchair-accessible transportation.

Question 3

Do you provide transportation for non-medical trips?

Accepted Answer

Yes. We provide transportation for shopping trips, airport transportation, family visits, social events, and other personal transportation needs.

Question 4

Can I schedule a round-trip ride?

Accepted Answer

Yes. Round-trip transportation is available.

Question 5

Does round-trip service include waiting?

Accepted Answer

No. Drivers are not required to remain on-site unless waiting service has been requested and confirmed in advance.

Question 6

Do you transport passengers outside Louisville?

Accepted Answer

Yes. Long-distance transportation may be available based on scheduling and availability.

Frequently Asked Questions